FAQ

Hi! Just wanted to let you know that we’re taking extra care with your order during these challenging times. Due to a high order volume and extra safeguards in our partner distribution centers, your package may take just a little longer to ship. We appreciate your patience, as shipping timeframes may be longer than usual.

Can I make YL Gear purchases directly through the Young Living website and/or the Virtual Office?

At this time, YL Gear purchases are processed through a different warehouse and system than Young Living products, so they must be ordered through a separate system.

Is my sign-in for YL Gear the same as my Young Living Virtual Office sign-in?

No, you will have a separate sign-in for all YL Gear purchases.

How long will it take for my order to ship?

Most orders ship in 3–5 business days.

How long will it take for my order to be delivered?

Once your order ships, delivery time depends on the shipping method selected at checkout. For more information on shipping times, please contact YL Gear customer service.

Is there any PV attached on YL Gear items?

No, there is no PV on YL Gear items.

Can I use my Essential Rewards (ER) points on YL Gear items?

No, ER points cannot be used to purchase YL Gear items.

How are the shirts sized?

Each apparel item is sized a little differently. Please see the size guides for measurements on each individual item.

Can I return clothing that doesn’t fit?

Yes, please see the YL Gear return policy page for restrictions and details.

An item is out of stock, will it be back?

All YL Gear items are available for a limited time only. Once items are sold out, a new design is created. Get your gear while it’s here!

From where does my order ship?

All YL Gear orders ship from Utah.